A STUDY ON THE EFFECTS OF EMPLOYEE WORK PERFORMANCE APPRAISAL SYSTEM AT THE NRA OF SIERRA LEONE
DOI:
https://doi.org/10.18533/job.v5i2.143Keywords:
Employee work performance appraisal, Organizational performance, Employee motivation, NRA, Sierra LeoneAbstract
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The National Revenue Authority (NRA) of Sierra Leone has implemented employee work performance appraisals to enhance employee motivation and organizational performance. However, little research has been conducted to determine the effectiveness of these performance appraisals. Consequently, the purpose of this study was to establish the impact of fairness of manager’s recent appraisal, completeness of the appraisal and the extent of evaluation feedback of the appraisal system on employee motivation and the overall organizational performance. An online survey was conducted on a sample of 150 staffs at NRA. Structural Equation Modeling (SEM) technique was used in analyzing the statistical data. Findings from the research show evidence that although employees are concerned about the extent of evaluation feedback of the appraisal system; the proposed model is adequate for evaluating the possibility of EWPA system in influencing employee motivation and organizational performance. The study recommends that feedback should involve discussions of strengths and weaknesses of the employees and actionable. Further, rewards should be given to employees whenever feedback is positive.
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